QR Codes for Delivery, Restaurants, and Cafes: Convenience, Speed, Analytics

In today's world, customers value speed and simplicity. Restaurants, cafes, and delivery services are increasingly implementing QR codes to optimize the service process, reduce staff workload, and enhance guest experience.

Where Are QR Codes Used in the Service Industry?

• Menu – instead of a printed menu, the code on the table leads to the current online version.
• Online Orders – the customer scans, selects dishes, and places an order themselves.
• Payment – integration with payment systems: Apple Pay, Google Pay, or card.
• Leave a Review – the QR leads to Google Maps, Instagram, or a feedback form.
• Loyalty Program – scan and get bonuses, discounts, or coupons.

Real Use Cases

☕ Cafe: A QR code on the table leads to the digital menu. The customer immediately sees the selection without waiting for the waiter.

🚚 Delivery Service: After scanning, the customer leaves a rating for the service. As a result, more positive reviews on Google.

🍱 Restaurant: A code on the food packaging leads to a page "Subscribe and get -10% off your next order." Customer return rate increased by 35%.

Benefits for Businesses and Customers

✅ Less Workload for Staff

Guests view the menu, order, or pay themselves. Waiters can focus on service.

✅ Always Up-to-Date Information at Hand

Need to change a dish, price, or add a promotion? With a dynamic QR code, this can be done in seconds—without reprinting flyers or menus.

✅ Contactless and Safe

Especially relevant in the post-pandemic era: minimal physical contact, maximum convenience.

✅ Higher Conversion Rates

The path to action is shortened: scan → action → result. More reviews, more subscriptions, more repeat sales.

Common Mistakes When Implementing QR Codes

❌ QR Code Without Explanation

The customer doesn't know what happens after scanning. Add text like: "Scan to view the menu" or "Leave a review."

❌ Non-standardized or Complex Links

Long links without HTTPS or pages not optimized for mobile negatively affect the user experience (UX). It's better to use dynamic QR codes with short and clear links.

❌ Lack of Analytics

If you don't track scans, you won't know how your campaign is performing. Choose services that provide detailed statistics.

Analytics and Branded Design

With the FbFast platform, you can not only create a QR code but also:

• 🎨 Add a logo, brand colors, and a frame
• 📈 Get detailed scan statistics (country, time, device, browser language)
• 📆 Schedule activation time or limit access to the code
• 🔒 Protect access with a password (for internal use)

🚀 Ready to Improve Your Service?

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